Privacy Policy

1. Who We Are

The FL C.A.R.E. Project (Collect, Assess, Register, Educate) is a Florida-based public health awareness organization building the state's first independent water quality registry. We are operated by CFL Water Treatment, located in DeLand, Florida.

You can reach us at:

• Email: FlCareProject@gmail.com
• Phone: (386) 507-3412
• Website: https://flcareproject.com

2. Information We Collect

When you register your home in the FL C.A.R.E. water registry, we collect the following information:

• Full name
• Phone number
• Email address
• Home address
• Water source type (city/municipal or private well)
• Last water test date (optional)
• Current filtration system (optional)
• Your pledge/consent response

We also collect standard technical information such as your IP address and browser type when you visit our website, for security and analytics purposes.

3. How We Use Your Information

We use the information you provide to:

• Register your home in Florida's independent water quality registry
• Contact you to schedule your in-home water profile assessment
• Send you confirmation messages and appointment reminders via SMS and email
• Provide you with your household water education report
• Build an aggregated, anonymized picture of water quality across Florida
• Educate the public about water quality issues in Florida

4. SMS Messaging

By submitting the registration form, you consent to receive SMS text messages from the FL C.A.R.E. Project at the phone number you provided. These messages may include:

• Registration confirmation messages
• Appointment scheduling and reminders
• Follow-up communications related to your water assessment
• Water education information

Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (386) 507-3412.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

• Service providers: We use trusted third-party tools (including Netlify, Google, and Twilio) to operate our website and communications. These providers process your data only as needed to provide their services.
• Legal requirements: We may disclose your information if required by law or to protect our legal rights.
• Aggregated data: We may publish anonymized, aggregated water quality data that does not identify individual households.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Your data is stored securely using industry-standard tools and practices.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information from our registry
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications by replying to any email with "Unsubscribe"

To exercise any of these rights, contact us at FlCareProject@gmail.com or (386) 507-3412.

8. Children's Privacy

The FL C.A.R.E. Project is intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: FlCareProject@gmail.com
• Phone: (386) 507-3412
• Website: https://flcareproject.com